Customer Care

24/7 Customer Care - 1.888.936.7872

Service My Product

PEACE OF MIND PURCHASE

DCS Appliances has a 24 hour inquiry service that allows you to speak to a real person about any questions you might have about your products. Our Customer Care Representatives can offer advice on which appliance will best suit your needs, and provide extensive product knowledge on how to use your current DCS products. We can also arrange for a qualified service technician to install selected products for you and tell you where your nearest DCS dealer can be found. Nobody is better qualified to install, service and repair your Fisher & Paykel and DCS household appliance than our network of specially trained service technicians.

FACTORY SERVICE

Assistance and complete servicing for all Fisher & Paykel and DCS brand products, by factory service technicians employed and trained by DCS.

Services

  • Flat rate labor charge for out of warranty repairs
  • 12 months part and labor warranty on all repairs
  • Helpful advice and warranty queries
  • Before and after sales service
  • Appliance use and care information
  • 24/7 booking service
  • Installation assistance
  • Problem diagnosis

Areas

  • South West:
    • Houston, TX metro
  • South East:
    • Atlanta, GA- Metro
  • East Coast:
    • Long Island, NY
    • Northern and Central, NJ
  • West Coast:
    • San Francisco/Bay Area, CA metro
    • LA / Orange County, CA

For those customers outside of the factory service areas please use the search function at the top right of this web page or call 1.888.936.7872 to find your nearest authorized service provider.

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